Privacy Policy

This Privacy Policy describes how Beatenberg Resort & Spa (“we”, “us”) handles personal information when you use our website beatenberg-resortspa.ch and related online services.

We may collect information you provide directly (for example when you contact us, subscribe to updates, or make a reservation), such as name, email address, phone number, and the content of your message. We may also collect technical data automatically, such as IP address, browser type, device information, and pages visited, to operate and secure the site.

We use this information to respond to inquiries, provide our services, process bookings where applicable, improve the website, comply with legal obligations, and protect our legitimate interests.

We may use cookies and similar technologies, and third-party analytics or marketing tools where configured on the site. You can control cookies through your browser settings and any consent banner we provide.

We retain personal information only as long as needed for the purposes above or as required by law. We may share data with service providers who assist our operations (for example hosting or booking systems), subject to appropriate safeguards.

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights or ask questions, contact us at the email address below.

We may update this policy from time to time. The “Last updated” date will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.

[email protected]