Beatenberg Resort & Spa

Best Rate Guarantee

If a lower published rate for Beatenberg Resort & Spa is found on an online travel agency (OTA) or other third-party booking website or application (a “Competing Rate”) that meets the criteria below, and a valid claim is submitted in accordance with these terms, the hotel will satisfy an approved claim by issuing a credit note for the difference between the prepaid room rate on the hotel’s official website and the Competing Rate, for the same room type, rate plan, occupancy, dates, and length of stay.

Claim submission (e-mail)

[email protected]

Official website booking — eligibility is limited to prepaid reservations completed on the official website.

The programme applies to Beatenberg Resort & Spa only. Affiliated properties, partner hotels, and other brands are excluded.

Eligibility is limited to prepaid reservations completed on the hotel’s official website. Reservations by telephone, e-mail, or any offline channel are excluded. Reservations made on third-party websites or applications are excluded.

Definition:

Process:

Validity:

Claim: